DYGD-YF Urban Rail Transit Passenger Service Etiquette Simulation Training Platform
Release time：2024-07-06 02:30viewed：times
The passenger service etiquette teaching software uses multimedia, videos, pictures, animations and other forms to produce and expl*n the knowledge related to urban r*l transit passenger service etiquette. At the end of each learning topic, a corresponding test exercise is set. The
teaching content of passenger service etiquette includes:
1. The importance and principles of etiquette
2. Appearance etiquette (basic requirements, h*rstyle requirements, makeup requirements, hand/n*l requirements)
3. Appearance etiquette (basic requirements for appearance, dress requirements)
4. Body language (body language types, facial expressions, eye language, boundary language, first language, gesture language)
5. Behavior etiquette (standing, sitting, walking, squatting, guidance, handshake)
6. Language etiquette (standard terms, terminology taboos, application cases)
7. Work etiquette (general work etiquette, telephone etiquette, intercom etiquette, broadcasting etiquette)
8. Standardized procedures (ticket sales, ticket inspection, platform monitoring, service center, etiquette requirements under abnormal operation conditions)
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